Frequently Asked Questions
How does CDS Concierge Tailoring work?
Scheduling is simple! Book an appointment online or contact us directly. We will arrange a convenient pickup, fitting, or consultation depending on the service you need. For mail-in alterations, simply follow our mailing instructions, and we'll take care of the rest.
What services do you offer?
Hemming pants, dresses, skirts, and curtains; dress shirt alterations; sleeve adjustments; waist adjustments; dress and gown alterations; bridal alterations; jacket and blazer alterations; zipper replacements; garment repairs; custom tailoring; mail-in alterations; pickup and delivery service (for local alteration services, we service Union County, Somerset County, Morris County, and Middlesex County).
Do you come to my home or office?
Yes! Our concierge mobile tailoring service is designed for busy professionals, families, seniors, and anyone who values convenience. We travel to your location for fittings, pickups, and deliveries within our service area.
Which areas do you serve?
For our Mobile Tailoring Services, we proudly serve customers in New Jersey throughout Union County, Somerset County, Morris County, and Middlesex County (contact us to confirm availability in your area). Our Mail-In Alterations Services service customers nationwide.
How does your mail-in alterations service work?
Request a mail-in alteration package, send us your clean garments using our instructions, and we'll complete the alterations before shipping them safely back to you.
How long do alterations take?
Most standard alterations are completed within 5–10 business days after your fitting or after we receive your garment. Rush service may be available.
Do you offer rush alterations?
Yes. Rush service is available for many alterations depending on workload. Additional fees may apply.
How much do alterations cost?
Pricing varies based on the garment and complexity. We provide an estimate before work begins.
Do you alter wedding dresses?
Absolutely! We specialize in bridal alterations and personalized fittings.
Can you alter formal wear?
Yes. We alter evening gowns, prom dresses, bridesmaid dresses, suits, tuxedos, jackets, and formal pants.
Do I need an appointment?
Yes. Appointments ensure personalized attention and timely service.
What forms of payment do you accept?
We accept major credit cards, debit cards, and other approved electronic payment methods.
Should my garments be clean before alterations?
Yes. All garments must be freshly cleaned before alteration. We reserve the right to decline heavily soiled garments or those with strong odors.
Can you alter leather, suede, or fur?
Please contact us first. Some specialty materials require evaluation before acceptance.
Will alterations damage my garment?
Every alteration is performed with care to preserve your garment. Any fabric limitations will be discussed beforehand.
What if I lose or gain weight after my alteration?
Additional alterations may be needed and are treated as a new service.
What is your cancellation policy?
Please provide at least 24 hours notice to cancel or reschedule.
Do you guarantee your work?
Yes. If an adjustment is needed due to our workmanship, contact us promptly so we can evaluate the garment.
Why choose CDS Concierge Tailoring?
Why not choose us? Our master tailors have over 30 years of tailoring craftsmanship and quality workmanship with personalized customer care. We are eager to bring tailored elegance to your doorstep through our luxury concierge service, convenient mobile fittings, reliable pickup and delivery options and professional mail-in alterations.
Still have questions?
We're happy to help! Contact CDS Concierge Tailoring by phone, email, or through our website.